PCN Support

Supporting our PCNs

The creation of Primary Care Networks (PCNs) builds on the core of current primary care services and enables a greater provision of proactive, personalised and more integrated health and social care.

The Training Hubs, Health Education England and NHSE+I are working together across the BOB ICS to support PCN Clinical Directors and managers with recruitment, retention and development of their existing and new staff to make sure they create primary care teams that can address the health needs of their communities. Workforce development planning can be challenging however there are tools and support available to help you make the most of the opportunities and funding that is available. Contact your local training hub to find out more.


Additional Roles Reimbursement Scheme (ARRS)

To support PCNs, the Additional Roles Reimbursement Scheme (ARRS) provides funding for 26,000 additional roles to create bespoke multi-disciplinary teams. Primary care networks assess the needs of their local population and, working with local community services, make support available to people where it is most needed.

While the ARRS provides some exciting opportunities it also presents challenges around provision of induction, supervision, integration and ongoing professional development. Training Hubs can provide support and information about local networks and leads, and if we don’t know the answer we can often help connect you to people who do so please do get in touch.

Find out more on each of the ARRS roles via the links below:

For those working in primary care networks and CCGs, recruitment support and guidance for ARRS roles is available from your local Training hubs and additional resources are  available on FutureNHS

Clinical pharmacists work in primary care as part of a multidisciplinary team in a patient facing role to clinically assess and treat patients using expert knowledge of medicines for specific disease areas. They work with and alongside the general practice team, taking responsibility for patients with chronic diseases and undertaking clinical medication reviews to proactively manage people with complex medication use, especially for the elderly, people in care homes and those with multiple conditions.

Find out more about Clinical Pharmacist – Primary Care Careers


Pharmacy technicians play an important role within general practice and complement the more clinical work of clinical pharmacists, through utilisation of their technical skillset. Working within primary care settings allows the pharmacy technician to apply their acquired pharmaceutical knowledge in tasks such as audits, discharge management, prescription issuing, and where appropriate, informing patients and other members of the primary care network (PCN) workforce. Work is often under the direction of clinical pharmacists as part of the PCN pharmacy team.

Find out more about Pharmacy Technician – Primary Care Careers (primarycarecareers-bob.nhs.uk)

First Contact Physiotherapists (FCP) are qualified independent clinical practitioners who can assess, diagnose, treat, and manage musculoskeletal (MSK) problems and undifferentiated conditions and, where appropriate, discharge a person without a medical referral. FCPs working in this role can be accessed directly by patients, or staff in GP practices can refer patients to them to establish a rapid and accurate diagnosis and management plan to streamline pathways of care.

Find out more about First Contact Physiotherapists – Primary Care Careers (primarycarecareers-bob.nhs.uk)

Physician associates are healthcare professionals with a generalist medical education, who work alongside doctors providing medical care as an integral part of the multidisciplinary team. Physician associates are dependent practitioners who work under the supervision of a fully trained and experienced doctor. They bring new talent and add to the skill mix within teams, providing a stable, generalist section of the workforce which can help ease the workforce pressures that primary care currently faces.

Find out more about Physician Associates – Primary Care Careers (primarycarecareers-bob.nhs.uk)